ICA30105 Certificate III in Information Technology

This qualification has been designed to provide the skills and knowledge for an individual to be competent in introductory Information Communications Technology (ICT) ‘technical’ functions, and is designed to support information activities in the workplace and to achieve a degree of self-sufficiency as an advanced ICT ‘user’.

This course provides a comprehensive background to both hardware and software associated with personal computers and is suitable for a person providing basic software support to a unit or branch within an organisation.

Prerequisites: 

Minimum entry requirement is competence in the following 9 units of competency;

  • BSBOHS201A - Participate in OHS processes
  • ICAU1128B - Operate a personal computer
  • ICAD2012B - Design organisational documents using computing packages
  • ICAU2005B - Operate computer hardware
  • ICAU2006B - Operate computing packages
  • ICAU2013B - Integrate commercial computing packages
  • ICAU2231B - Use computer operating system
  • ICAW2001B - Work effectively in an IT environment
  • ICAW2002B - Communicate in the workplace

A number of units within this qualification have prerequisites.

Course Outcomes: 

Participants achieving this qualification will develop skills and knowledge in;

  • The hardware and software associated with personal computers
  • Developing macros and templates
  • Creating user and technical documentation
  • Performing system diagnostic tests and providing diagnostic support in an organisation
  • Connecting internal hardware components
Course Outline: 

Core units

  • ICAD3218B - Create user documentation
  • ICAI3020B - Install and optimise operating system software
  • ICAS3031B - Provide advice to clients
  • ICAS3234B - Care for computer hardware
  • ICAT3025B - Run standard diagnostic tests
  • ICAU3004B - Apply occupational health and safety procedures

Specialist support stream units

  • ICAI3021B - Connect internal hardware components
  • ICAS3024B - Provide basic system administration
  • ICAS3115B - Maintain equipment and software in working order
  • ICAU3019B - Migrate to new technology
  • ICTCC330A - Manage customer relationship

Elective units

  • ICAS4134B - Provide first-level remote help desk support
  • ICAD4190B - Maintain information standards
  • ICAI4097B - Install and configure a network
  • ICAD4217B - Create technical documentation
Qualification Rules: 

To be awarded this qualification, the student must successfully complete 15 units of competency, 6 Core units, 5 Specialist Core stream units and 4 Elective units.

Accreditation and Articulation: 

Upon successful completion of this course students will receive a ICA30105 Certificate III in Information Technology.

This qualification is recognised nationally under the Australian Qualifications Framework (AQF).

Pathways from the Qualification: 

After achieving the ICA30105 Certificate III in Information Technology, students may undertake the ICA40105 Certificate IV in Information Technology, or a range of other Certificate IV qualifications.

Recognition of Prior Learning (RPL): 

A formal process for recognising skills and knowledge, RPL takes into account previous studies you may have completed as well as life and work experiences. You may be granted credits or exemptions for some units in this course.

Click here for more information on RPL

A summary of the employability skills developed through this qualification can be downloaded from http://employabilityskills.training.com.au

For more information on the enrolment process please click student handbook.

Course Calendar

Contact Learning Lab for information on course dates.

Student Handbook

To access the student handbook please click the following link. Student Handbook.

For more information

Please call 02 9318 1222, or contact our Support Team online. Alternatively, use our contact form to send us an email.