CHC30502 Certificate III in Employment Services

This qualification is part of the Community Services Training Package. It covers workers who provide a range of services to client and employers aimed at locating, securing and maintaining suitable employment for clients. Workers at this level are required to have an understanding of Indigenous culture and history and to work with local communities in the provision of services.

Prerequisites: 

There are no prerequisite requirements for individual units of competency.

Course Outcomes: 

Participants achieving this qualification will develop skills and knowledge in:

  • Expanding the organisations client base
  • Providing candidates with job search support
  • Providing candidates with services and addressing issues of candidate retention
  • Providing employment management services
  • Networking, Identifying sales prospects and providing sales solutions
  • Working effectively with a range of clients and organisations
Course Outline: 

Core units

  • CHCCOM3C - Utilise specialist communication skills to build strong relationships
  • CHCCS1B - Deliver and monitor a service to clients
  • CHCCS301A - Work within a legal and ethical framework
  • CHCES301A - Work in employment services area
  • CHCES303A - Use labor market information
  • CHCINF2B - Maintain organisation’s information systems
  • CHCOHS301A - Participate in workplace safety procedures
  • CHCORG3B - Participate in the work environment

And one from each of the following pairs of units:

  • CHCES406A - Provide job search support OR
  • CHCDIS9C - Maximise participation in work by people with disabilities
  • CHCORG29A - Provide coaching and motivation OR
  • CHCDIS8B - Support people with disabilities as workers

Electives (plus 4)

  • CHCNET2B - Maintain effective networks
  • BSBMKG608A - Develop organisational marketing objectives AND
  • BSBMKG609A - Develop a marketing plan
  • BSBSLS402A - Identify sales prospects
  • BSBSLS403A - Present a sales solution
  • BSBSLS404A - Secure prospect commitment
  • BSBSLS405A - Support post sale activities
  • BSBSLS406A - Self manage sales performance
  • CHCES304A - Deliver recruitment services
  • CHCES402A - Deliver New Apprenticeships services
  • CHCCS405A - Work effectively with culturally diverse clients and co workers
  • CHCCS402A - Respond holistically to client issues
Qualification Rules: 

To be awarded this qualification, the student must successfully complete 14 units of competency, 10 Core units, and 4 Elective units.

Accreditation and Articulation: 

Upon successful completion of this course students will receive a CHC30502 Certificate III in Employment Services.

This qualification is recognised nationally under the Australian Qualifications Framework (AQF).

Pathways from the Qualification: 

After achieving the CHC30502 Certificate III in Employment Services, students may undertake the CHC40502 Certificate IV in Employment Services, or a range of other Certificate IV qualifications.

Recognition of Prior Learning (RPL): 

A formal process for recognising skills and knowledge, RPL takes into account previous studies you may have completed as well as life and work experiences. You may be granted credits or exemptions for some units in this course.

Click here for more information on RPL

A summary of the employability skills developed through this qualification can be downloaded from http://employabilityskills.training.com.au

For more information on the enrolment process please click student handbook.

Course Calendar

Contact Learning Lab for information on course dates.

Student Handbook

To access the student handbook please click the following link. Student Handbook.

For more information

Please call 02 9318 1222, or contact our Support Team online. Alternatively, use our contact form to send us an email.