Learning Lab offers a wide range of aged care courses for those who wish to work in the aged care industry. Our Aged Care Courses are aimed at developing skills and knowledge required to effectively support older people in residential facilities and/or in the community.

This qualification reflects the role of individuals who perform a wide range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

Job roles and titles vary across different industry sectors.  Possible job titles relevant to this qualification include; Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior, Receptionist.

This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgment. They may provide technical advice and support to a team.

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Accounts Receivable/Payable Clerk, Clerk, Data Entry Operator, Junior Personal Assistant, Receptionist, Office Administration Assistant/Administrator and Word Processing Operator.

This qualification reflects the role of individuals who provide supervision in a wide range of organisational and industry contexts.  They are likely to have existing technical skills in a broad range of vocations or professions, but require some training in the basics of supervision.  They would typically report to a supervisor or team leader.

At this level frontline managers provide basic leadership and guidance to small groups of others and have limited responsibility for the effective functioning and performance of a unit and its outcomes.

This qualification reflects the role of individuals who use well-developed skills and broad knowledge base in a wide variety of small business contexts.  They apply solutions to a defined range of unpredictable problems and analyse and evaluate information from a variety of sources.  They may provide leadership and guidance to others and have responsibility for the output of others.

This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts.  They apply solutions to a defined range of unpredictable problems and analyse and evaluate information from a variety of sources.  They may provide leadership and guidance to others with some limited responsibility for the output of others.

This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts.  They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions.  Typically they would report to a manager.

At this level frontline managers provide leadership and guidance to others ad take responsibility for the effective functioning and performance of the team and its work outcomes.